We featured the Salesforce Care Response Solution during our March Virtual Channel Islands User Group event this week. The Salesforce Care Response Solution is a solution for healthcare systems experiencing an influx of requests due to the COVID-19 pandemic. The solution can be deployed quickly and at no charge for six months to immediately aid healthcare systems responding to the crisis. After the six months, customers have the option to continue at their contracted price or discontinue the service. The solution includes:
In addition to this, Tableau has developed a free data resource hub to help organisations see and understand coronavirus public health data in near real-time. This includes case data compiled by Johns Hopkins University as well as data from WHO and the CDC.
Deloitte Digital have produced the above video, showcasing how the Salesforce Care Response Solution is being used to respond to the current situation:
If you would like to use the Salesforce Care Response Solution, please let us know. We will connect you with a representative from Salesforce who will be in touch to help you get the most benefit from the Salesforce Care Response Solution.