Launch and Screening: What can Slack offer? (Channel Island User Group)

August 17, 2021 5:00 PM

Slack-First Customer 360

Salesforce and Slack have joined forces! Watch the video above to catch-up on the launch of the all-new Slack-First Customer 360.

During the User Group, we heard how Slack-First Customer 360 has helped leaders at IBM and T-Mobile to:

  • grow sales
  • gain a shared view of every customer
  • make swift decisions
  • stay connected
  • reach the goal of being “customer-crazed and employee-committed”

Find further information on Slack here

Microsoft Teams integration with Salesforce

We also learnt what the new Teams integration can offer, including the ability to:

  • Access Salesforce records with ease by pinning them to channels, chats, and calendar meetings
  • Update Salesforce records directly from Teams
  • Post important conversation moments on the Chatter feed of Salesforce records pinned on tabs
  • Mention Salesforce records in Teams channels and chats to facilitate collaboration
  • Take advantage of Salesforce Meetings from meetings on the Teams calendar (available to users in Sales Cloud Unlimited edition Orgs)

Do get in touch if you would like to discuss how your team could benefit from a Salesforce integration with Slack or Microsoft Teams.

Register for webinar

Slack-First Customer 360

Salesforce and Slack have joined forces! Watch the video above to catch-up on the launch of the all-new Slack-First Customer 360.

During the User Group, we heard how Slack-First Customer 360 has helped leaders at IBM and T-Mobile to:

  • grow sales
  • gain a shared view of every customer
  • make swift decisions
  • stay connected
  • reach the goal of being “customer-crazed and employee-committed”

Find further information on Slack here

Microsoft Teams integration with Salesforce

We also learnt what the new Teams integration can offer, including the ability to:

  • Access Salesforce records with ease by pinning them to channels, chats, and calendar meetings
  • Update Salesforce records directly from Teams
  • Post important conversation moments on the Chatter feed of Salesforce records pinned on tabs
  • Mention Salesforce records in Teams channels and chats to facilitate collaboration
  • Take advantage of Salesforce Meetings from meetings on the Teams calendar (available to users in Sales Cloud Unlimited edition Orgs)

Do get in touch if you would like to discuss how your team could benefit from a Salesforce integration with Slack or Microsoft Teams.

Upcoming Live Events

Coming soon.

Live Archive

March 31, 2021 9:30 AM

A Digital Jersey TechTalk virtual event with Agile Automations and Comnexa

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March 4, 2021 3:30 PM

Salesforce Spring '21 Release Highlights & Project Management on Salesforce

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October 13, 2020 1:00 PM

October Salesforce Channel Islands User Group - Winter Release Highlights

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July 14, 2020 2:00 PM

Find leads > Nurture > Close Deals > Onboard > Service: Communicate with your prospects and customers at the right time and with the right message to close more deals

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July 15, 2020 10:00 AM

Find leads > Nurture > Close Deals > Onboard > Service: Communicate with your prospects and customers at the right time and with the right message to close more deals

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May 14, 2020 3:00 PM

How Good Customer Data Can Drive Operational Improvements

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May 28, 2020 3:00 PM

Providing self-service portals for your customers and partners

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April 22, 2020 11:00 AM

Tech to drive your personalisation strategy

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March 26, 2020 9:34 AM

CRM for Small Businesses

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March 20, 2020 9:31 AM

March Salesforce Channel Islands User Group

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April 23, 2020 12:30 PM

Using Salesforce to influence pricing strategy and increase profitability - April Salesforce User Group

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April 15, 2020 3:00 PM

Social Studio: Using social listening technology to gather market intelligence

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