tranScrip Ltd

tranScrip - Customer Success Story

tranScrip is a leading pharmaceutical consultancy providing specialist support in the development and lifecycle of biopharmaceutical products to pharma and biotech companies.

Professional Services Automation for a leading pharmaceutical consultancytranScrip provide specialist support in the development and lifecycle of biopharmaceutical products to pharma and biotech companies.

Comnexa delivered a complete PSA solution to tranScript based on Salesforce and Cloud Coach. The solution is allowing tranScrip to grow and scale the business with a solid technology platform at the centre of operations.

Cloud Coach takes care of the complexities and nuances of rates, rate cards, currencies and the need for an approval process.

A bi-directional integration with Sage50 that enables approved time and expense records in Cloud Coach to be synced with Sage, creating invoices, line items and ledger entries. The invoice and line items are written back to Cloud Coach and linked with the existing time and expense records, allowing project managers to query the status of a payment of an invoice without demanding time of the finance team and without leaving Salesforce.

The tranScrip team report they “much prefer the ‘pop in’ hours” of Cloud Coach and that “it was hands-down the biggest relief that there was a quick way to correct incorrect currency values - a happy moment!”

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